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Ex-Apple employee reveals what it's like to work in an Apple store

We're glad we don't work in an Apple Store.

Sure, their glass staircases are fancy and all - but anyone who's attempted to help their nan sync their calendar with their email account ("But I'm sure I don't have a password?") will understand the blood-boiling frustration of helping the tech-illiterate with their iDevice problems.

A glimpse of this hellish world has been revealed on Reddit, after an ex-Apple Store employee took part in an 'Ask Me Anything' session.

With four years of experience to dip into, here are the highlights from the anonymous worker/victim.

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