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Ex-Apple employee reveals what it's like to work in an Apple store

We're glad we don't work in an Apple Store.

Sure, their glass staircases are fancy and all - but anyone who's attempted to help their nan sync their calendar with their email account ("But I'm sure I don't have a password?") will understand the blood-boiling frustration of helping the tech-illiterate with their iDevice problems.

A glimpse of this hellish world has been revealed on Reddit, after an ex-Apple Store employee took part in an 'Ask Me Anything' session.

With four years of experience to dip into, here are the highlights from the anonymous worker/victim.



These are the greatest inventions of the 21st century


The iPhone 7 Plus could have a pretty insane camera trick


If you send someone this link it will crash their iPhone instantly


Fidget spinners might contain deadly levels of lead

Is your toy slowly poisoning you to death?

by Gary Ogden
02 Jun 2017

We might be about to get smartphones that charge fully in five minutes

An Israeli start-up claims it's going to go into production next year

by Tom Mendelsohn
15 May 2017

5 of the best fidget toys on the market right now

Tackle your knuckle cracking head on

by Matt Tate
10 May 2017

Some Italians have created a phone cover that also makes espresso

No, we don't know why either

by Tom Mendelsohn
08 May 2017

New app will rebalance the London rental market in favour of landlords

Finally, the capital's hard-up property owners will get their due with Rentberry

by Tom Mendelsohn
26 Apr 2017

This knife-toting robot playing stabby hand will make you nervous

I for one welcome our new robot overlords

by Tom Mendelsohn
25 Apr 2017

Now you can turn your iPhone into a retro mac

For the man who has everything

by Tom Mendelsohn
21 Apr 2017

The best turntables of 2017

How the tables have turned

by David Cornish
20 Apr 2017

The Tamagotchi is back

Great news for fans of neglecting responsibilities and watching tiny creatures literally shit themselves to death!

by Emily Reynolds
11 Apr 2017

Self-healing smartphone screens could exist by 2020

Could it be curtains for shady smartphone repair stalls across Britain?

by Tom Mendelsohn
05 Apr 2017