Jump to Main ContentJump to Primary Navigation
Top

AirBnB is looking to tackle its racism problem

airbnb.jpg

AirBnB has a big problem.

It's not local legislators clamping down on their operations (though that's more than a touch irksome), nor is it increasing competition from copy-cat apps. 

It's racism. And CEO Brian Chesky knows it all too well.

He recently told the Fortune Brainstorm Tech conference of Aspen, Colorado, that the biggest issue the flat renting app currently faces is "the discrimination we are having on our platform".

It's a subject that's gained increased attention ever since Medium published the story of Rohan Gilkes - a black man who found a property he was eager to rent was continually unavailable to him, but became miraculously free once his white friend booked the same dates. On discussing this story, and the #AirbnbWhileBlack hashtag that sprang up to share similar accounts, a member of the tech conference added her own similar experience. 

According to Business Insider UK, she suggested part of the issue was the lack of diversity within AirBnB itself. 

"I totally agree," said Chesky. "What happens inside the building manifests outside the building. There's no question we are late.

"As a founder, I think we were late to this issue. We were so focused on an issue of trust and keeping people safe, responding to other people's issues on trust and safety, that we took our eye off the ball."

AirBnB is now apparently engaged in a 90-day study on how to best overcome issues of discrimination and racism from its app users. 

"When we designed the platform, three white guys, there were a lot of things we didn't think about," said Chesky. "There are racists in the world and we need to have zero tolerance."

[Via: Business Insider UK]

Related

psy.jpg

A guy called Martin really doesn't understand how to play Pokémon GO

cowboys.jpeg

These are the best apps of 2016 (so far)

appleios10.gif

The best features coming to iOS 10

More

How famous websites looked when they first went online vs. now

Amazon has come a long, long way...

by Gary Ogden
18 Aug 2017

How one button on your keyboard can save you from email hell

Save yourself from email hell

by Alex Finnis
18 Aug 2017

A real-life Mario Kart track is coming and yes, it looks amazing

It's BYOB (bring your own bananas)

by Tom Victor
17 Aug 2017

Everyone is obsessed with these £6 earphones - here's why

They have over 25,000 5-star ratings on Amazon

by Gary Ogden
15 Aug 2017

An ode to MSN Messenger: The best instant messaging app of all time

Nothing can ever come close

by Gary Ogden
11 Aug 2017

This simple hack will make music sound louder on your iPhone

Turn that thing up to 11

by Emily Reynolds
10 Aug 2017

These 2004 Apple 'rules for success' show why the company is so huge

"Have fun, otherwise it’s not worth it"

by Tom Victor
10 Aug 2017

Facebook has launched a new feature to kill off TV and Netflix

It's trying to take over your life even more

by Dave Fawbert
10 Aug 2017

Tinder is trying to cut out one of its users' most annoying habits

It's about time

by Gary Ogden
04 Aug 2017

Facebook AI bots develop own language, start planning to murder us

Oh good. Good. This is good

by Gary Ogden
01 Aug 2017