Jump to Main ContentJump to Primary Navigation
Top

How not to alienate your staff

brent.jpg

Even David Brent can manage a team. That’s easy. What’s hard is managing the individuals who make that team. Helen Fisher, business psychologist for Clinical-partners.co.uk, explains how to be an engaging boss.

“Be open about an employee’s unwritten expectations,” she says. “If someone thinks they’re top of the queue for a promotion, or wants to work overseas, the more you’re open about it, the more you reduce the likelihood of misunderstandings.

“Only hold purposeful meetings. Nothing switches people off quicker than endless conferences, so be particular and ensure that only relevant staff attend.

“Give regular feedback. Make it specific, like ‘That report was late,’ rather than, ‘You’re lazy.’

“Finally, tackle conflict constructively. Disputes don’t go away if they’re ignored. They just fester and get worse. Handle them by listening to the other person’s perspective and taking the time to work things through.”

(Image: Rex Features)

Related

Payrisehero.jpg

How To Get A Pay Rise

Peter Jones 1 compressed.jpg

How to win in the boardroom

court.png

How to win in court

Comments

More

Bob Dylan announces UK dates for 2017 arena tour

You have six chances to see the icon

by Emily Badiozzaman
08 Dec 2016

Over 120,000 Leave voters have died since Brexit

New data shows the influence the dead have had on the UK's future

by Tristan Cross
08 Dec 2016

Did you miss this devilish detail on Donald Trump's TIME cover?

One hell of a magazine cover

08 Dec 2016

Russell Tovey talks football taboos, showbiz friends and facial hair

ShortList chat to the actor about fame, films and, erm, dog piss

by Ralph Jones
08 Dec 2016

Giraffes facing 'silent extinction' as population drops by 30%

Numbers have fallen by 30% in just 30 years

by Jamie Carson
08 Dec 2016

TIME's new Donald Trump interview is very, very worrying

Just when you thought he'd changed...

by Emily Badiozzaman
07 Dec 2016

Your £5 note is worth £50,000 if it has this secret doodle

by Sam Rowe
07 Dec 2016

Revealed: why Chinese tourists were going to that Oxford village

This actually makes some sense

by Dave Fawbert
07 Dec 2016

Polish Christmas ad outfoxes John Lewis

The advert has clocked four million YouTube hits and is jerking tears worldwide

by Sam Rowe
07 Dec 2016

This is how to get 18 days off work with just 9 days holiday in 2017

Get booking now before everyone else realises

by Dave Fawbert
06 Dec 2016